All Ears English Podcast AEE 1670: M or N? How to Make Your Name Clear on the Telephone
Nov 1, 2021
Confused about spelling names over the phone? This conversation dives into effective techniques to ensure clear communication, especially with tricky letters like M and N. The speakers share humorous anecdotes of name blunders, making it relatable while highlighting the importance of clarity. They introduce the NATO phonetic alphabet as a practical tool to prevent misunderstandings. Whether you're ordering food or navigating customer service, these tips will help you sound clear and confident on every call!
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Aubrey's Name Mishap
- Aubrey often has her name misspelled as "Bree" when ordering food over the phone.
- She attributes this to the pause between the syllables of her name.
Lindsay's Hesitation
- Lindsay shares an anecdote about a time on the phone where her hesitation caused the other person to question her name.
- She said "Ah, Lindsay" which made it sound like her name started with "Ah".
Clarifying Letters
- Be mindful of letters that sound similar over the phone, such as M and N, or B, C, D, E, G, P, T, V, and Z.
- When spelling, use clarifying words, like "M as in Mary," to avoid confusion.