Thinking like an engineer is a super power for designers 💡

In 'Living with Complexity', Donald Norman challenges the notion that simplicity is always desirable. He argues that life is inherently complex and that technology should reflect this complexity. Norman explains that bad design complicates things unnecessarily, while good design can make complexity manageable and meaningful. The book covers various aspects of design, including the psychology of waiting, conceptual models, and how to make complex systems understandable and usable. Norman emphasizes the importance of learning and mastering complex tools and systems, just as we do with reading, writing, and other skills.