Jeff Sussna 'Services as a chain of promises'

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In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises.

Show Links

• Sussna Associates
• Jeff's book, Designing Delivery
• Jeff on Twitter
• Jeff on LinkedIn
• Jeff's writings on Medium
• Support This is HCD by becoming a Premium Member

Creators & Guests

• Gerry Scullion - Host
• Stef Murphy - Producer

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