How Stories Happen

Coaching call: Jay develops the premise of an entrepreneur and coach

20 snips
Oct 2, 2025
Michelle Florendo, a decision engineer and Stanford grad, explores the art of decision-making with Jay. They dive into the concept of a powerful premise and how it differentiates experts. Michelle shares her unique Relief Regret framework, emphasizing the importance of balancing emotion and structure in decisions. They discuss making decision frameworks accessible for everyone, and how to leverage emotions as valuable data. The conversation culminates in synthesizing a message ladder focused on regret-free decision-making and emotional clarity.
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ADVICE

Claim Your Own Framework

  • Build proprietary language or frameworks while honoring your field's giants.
  • Develop unique terms so you don't merely curate others' work.
ANECDOTE

Relief Regret Framework

  • Michelle invented a proprietary framework called Relief Regret to simplify decisions.
  • It helps people organize decisions without math and honors emotions as data.
INSIGHT

Ladder Your Message

  • Laddering your message uses three rungs: we want, we need, we hope.
  • Start broad, create urgency, then show the aspirational outcome.
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