Word of Mouth

Talking to Strangers

13 snips
Aug 11, 2020
Joe Keohane, journalist and author exploring the history and culture of strangers. Gillian Sandstrom, psychologist studying social behaviour and the perks and pitfalls of chatting with unfamiliar people. They discuss why brief conversations matter for wellbeing, psychological and cultural barriers to talking, and practical tips for starting and ending chats safely and confidently.
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INSIGHT

Strangers As Threats And Opportunities

  • Hostis links hospitality and hostility, highlighting strangers as both opportunity and threat.
  • Joe Keohane says hospitality historically managed stranger uncertainty to enable safe encounters.
INSIGHT

Weak Ties Root Us

  • Talking to strangers reliably boosts mood and feelings of belonging.
  • Gillian Sandstrom says weak ties anchor us and make places feel familiar.
INSIGHT

We Overestimate Conversation Risks

  • People overestimate how badly stranger conversations will go due to fear of saying the wrong thing.
  • Gillian Sandstrom links these fears to the same anxieties when supporting known others through difficulty.
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