Work It For flexi-work to succeed, leaders need to walk the talk
Jun 23, 2024
Mukul Anand, HSBC Singapore's Managing Director and Head of Human Resources, sheds light on the growing importance of flexible work arrangements in the post-COVID landscape. He emphasizes the need for trust and outcome-oriented evaluations in hybrid settings. Anand discusses the challenges multinational organizations face and the innovative concept of job tasting, allowing employees to explore various roles. He also highlights the crucial role of leadership in fostering flexibility and navigating financial implications while maintaining employee satisfaction.
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Trust and Outcomes Drive Flexi Work
- Trust and focusing on outcomes, not hours, are key to successful hybrid working.
- Leaders must cultivate trust and measure work by output, not presence in office.
COVID Shifted Flexi Work Norms
- COVID accelerated mainstream adoption of flexible work by revealing tasks that can be done remotely.
- The balance of in-office and remote work depends on the nature of tasks and team requirements.
Flexible Work Communication Toolkit Benefits
- Use flexible working communication toolkits to help managers balance employee, customer, and colleague needs.
- Providing clear guidelines helps prevent biases and inconsistent flexi work decisions.