Coaching for Leaders 772: How to Measure Your Meeting’s Success, with Rebecca Hinds
130 snips
Mar 2, 2026 
Rebecca Hinds, organizational behavior and future-of-work expert who founded the Work Innovation Lab at Asana and the Work AI Institute at Glean, discusses measuring meeting success. She covers Return on Time Invested (ROTI) surveys, why sample only some meetings, and how airtime equality, punctuality, and total weekly meeting hours reveal meeting health. Practical fixes like asynchronous work and calendar resets also come up.
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Measure Meetings With ROTI Sparingly
- Use Return On Time Invested (ROTI) after ~10% of meetings with an anonymous 0–5 rating asking if the meeting was worth the time.
- Also ask “What would enable you to boost that score by one point?” to get actionable changes.
Always Collect ROTI Anonymously
- Make ROTI responses anonymous to avoid social desirability and organizer bias.
- Use anonymity to surface true splits in ratings so you can decide who truly needs to attend or how to redesign the meeting.
Most Meeting Problems Are Asynchronous Gaps
- ROTI feedback often points to missing asynchronous work rather than the synchronous meeting itself.
- Common fixes are providing context before meetings and tracking action items after meetings so time in the meeting is productive.
