ServiceNow Podcasts It's Friday, Juan and Tim rant with Data Day Texas takeaways
Jan 30, 2026
Two friends rant over beers about Data Day Texas takeaways and the conference vibe. They recap keynote themes on adapting to change and ethics in data. Conversation jumps to librarian-style questioning, semantic layers controversy, and the Open Semantic Interchange idea. They debate agentic coding, pipelines as knowledge carriers, governance alignment, and the shift toward knowledge management roles.
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Librarian Method Improves Data Interactions
- Jenna Jordan's librarian talk framed the 'reference interview' as a repeatable method for understanding user needs and improving outcomes.
- Juan and Tim saw this as a model to scale curiosity and human-in-the-loop interaction for AI agents.
Prioritize Context And Govern Outputs
- Prioritize context over raw models because context acts as the glue for LLM effectiveness.
- Also govern outputs, not just inputs, by adding monitoring and continuous guardrails around AI.
Align Governance Across Domains
- Governance must align across AI, data, IT, risk, and corporate governance to avoid recreating silos.
- Juan emphasized an overarching governance principle paired with tailored implementations per domain.