Michael Gale's Futures In Focus Tien Tzuo - The subscription economy and its impact on various industries
Tien Tzuo discusses the subscription economy and its transformative impact on different industries. Tien is the CEO of Zuora, a company specializing in subscription management. We explore how the subscription economy is about moving away from owning products to subscribing to services. They provide examples such as streaming services like Spotify and Netflix, ride-sharing platforms like Uber, and software-as-a-service applications like Salesforce. The conversation explores the potential disruption of traditional industries, including banking and financial services, by subscription-based startups like Robinhood and Lemonade. We also discuss how companies are utilizing data and insights from connected devices to enhance their products and services.
Read Michael's corresponding article for Forbes here: