Are You Treating AI Like People?

Feb 2, 2026

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On today’s show we are talking about the adoption of AI in the workplace. We’re going to look at three studies that were done last year by Harvard University and the Boston Consulting Group. The third was done by Microsoft and looked at about 370,000 employees using Copilot. The studies looked at AI usage and productivity gains for certain types of tasks. The results were quite striking.

The study found that even with widespread initial usage for the first three week, many employees stopped using AI in their daily work. In fact, the true adoption of AI in daily work seems to be following an 80/20 rule with nearly 80% dropping the use of AI almost altogether. For those on mobile devices, usage continued, but the usage shifted to being more like a search tool rather than a full on AI assistant.

The issue doesn’t appear to be related to basic training. People are averaging 6 hours of training and they learn how to generate prompts. The issue is that they hit a wall.

The study found 20% monthly active usage. The rest are dormant after that initial period.

So why am I telling you this? This is a real estate podcast, not an AI podcast. Real estate investing is a business like any other business. It has all of the same basic functions. It has a finance function, operations, customer service, quality assurance, project management. All of these functions can have their productivity improved to some degree with the adoption of AI somewhere in the workflow.

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