The SupplyChainBrain Podcast How to Stop AI From ‘Running Loose’ in the Supply Chain
Mar 27, 2026
Justin Rice, Chief Product and Technology Officer at CBTS, is an AI strategy and secure-deployment expert. He discusses agentic AI risks when deployed without narrow workflows or human oversight. He covers where agents integrate in supply chains, permission and security best practices, data poisoning threats, the need for human-in-the-loop checks, and planning for shutdowns and governance.
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Episode notes
Agents Are Being Connected To Core Supply Systems
- Supply chain teams are plugging agents into inventory, shipment, RFQ, scenario analysis, and other back-end tooling.
- Rice notes many try to make agents do end-to-end processes with their own QA, removing the human loop prematurely.
Starbucks Example Of Trusting AI Without Guardrails
- Justin Rice cites Starbucks as a real-world example where AI-driven inventory mistakes caused missed shipments and store inventory errors.
- He calls the episode a likely business-school case study about trusting AI without sufficient guardrails.
Treat AI Agents Like Employees For Security
- Treat AI agents like new employees: grant least-privileged access and enforce monitoring, observability, and alerting.
- Justin Rice emphasizes applying the same security controls used for human staff to agentic systems.