Where Your Amazon Return Really Goes

Michael Freedman helped design Amazon’s donation and liquidation programs—keeping millions of products out of landfills.

In this episode of Any Job Can Be a Climate Job, host Louisa Henry sits down with Michael to unpack how he helped reshape how corporate giants think about sustainability—from the inside out.

• The “Four Zeros” framework behind Amazon’s return strategy

• Why donating products was a harder business case than you’d think—and how it still got leadership support

• The difference between a climate job and a climate title

• How any role—yes, even yours—can drive meaningful environmental change

• Stories from inside Amazon’s warehouses and the third-party resale economy

Resources & Mentions:

• Good360 – Amazon’s product donation partner

• Net Impact – nonprofit supporting social + environmental careers

• Michael Freedman on LinkedIn - include a note that you heard him on the podcast

💬 Have a question about your Amazon returns? Drop it in the comments—we’d love to answer or include it in a future episode.
📧 Got a story about making your job a climate job? Email us: anyjobcanbeaclimatejob@gmail.com