On this podcast, Brad Hairston talks with Tom Davenport, renowned academic, author, and expert in AI, data science, machine learning and information systems, who explains how citizen-led technology is sweeping across all areas of organizations with very positive results.

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Here’s what we talked with Tom about:

*Why citizen-led technology is trending and how GenAI has impacted it

*The importance of citizen-led technology to the health of an organization

*Changing IT views around business technology enablement

*The criticality of skill development and knowledge transfer

*Addressing the challenges and risks associated with citizen-led efforts

*How company culture and leadership support drive citizen-led technology

*The role of higher education institutions in preparing students for citizen-led technology

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264. The Era of Citizen-Led Technology