
How Leaders Lead with David Novak #14: Part 1: Jamie Dimon, JP Morgan Chase Chairman & CEO—Always Have a Plan to Deal With Problems
Sep 29, 2020
Jamie Dimon, Chairman and CEO of JPMorgan Chase, a leader who steered the bank through 2008 and COVID, shares hard-earned lessons. He talks crisis preparedness and building a fortress balance sheet. He discusses teamwork under pressure, mixing data with gut judgment, and how personal health reshaped his priorities.
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Start A War Room Early
- Convene crisis war rooms early and meet daily to decide remote work, branch operations, and continuity.
- Cut red tape; necessity forces faster execution and simpler approvals.
Think In Bookends Not Predictions
- Plan for bookend scenarios (best and worst) rather than betting on a single forecast.
- Prepare your company to operate under prolonged adverse outcomes as well as rapid recoveries.
Blend Data With Pattern Recognition
- Use analytics and history to inform decisions, then let pattern-recognition guide your gut.
- Reserve extra time for irreversible choices and let others learn in the ring on reversible ones.



