CISO Series Podcast

I'll Show You Our Resilience Plan Once Our Cloud Storage Is Back Online

Jan 27, 2026
Johann Balaguer, Global CISO at Hard Rock Hotels and Casinos, brings experience securing hospitality and large-scale operations. He discusses resilience for cloud and third-party infrastructure. Short takes cover vendor dependencies, designing redundancy and failover, mapping critical systems, and career development for security teams.
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ANECDOTE

From Help Desk To CISO

  • Johann described starting at a help desk and moving into early IT security teams.
  • He found defense work rewarding because every day presented new threats and learning opportunities.
ADVICE

Contract AI Identities Upfront

  • Add explicit employment terms about employee AI identities and likeness usage.
  • Involve HR and legal to state whether an organization can keep or use AI clones after employment ends.
INSIGHT

AI Likeness Is HR/Legal Territory

  • Ownership of AI voice likeness is more an employment and IP issue than a security problem.
  • CISOs should defer policy details to HR and legal while advising on governance needs.
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