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Joe has decades of product development experience across digital, physical and service sectors. Previously Head of Design at the award-winning studio Ustwo. He then spent three years on the Closure Experiences project researching, writing and publishing the book "Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t." He founded andEnd. A business helping companies end their customer relationships.
Show Links

Joe Macleod on Twitter
Joe’s company andEnd.co
Joe’s book, Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t.”
Joe’s presentation at UX Australia
Andy’s website
Andy on Twitter
Power of Ten on This is HCD where you will also find a transcript to this episode.

Creators & Guests

Gerry Scullion - Host
Stef Murphy - Producer

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Joe Macleod 'Designing Closure Experiences'