S12E24 - Perception versus Reality and the Assumptions about Our Skill, Competence, and Abilities Based Upon Our Behavior, with Anne Corley Baum

In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Anne Corley Baum (https://www.linkedin.com/in/annebaum/) about how perception is reality to the people with whom we engage. The instant we meet another person, they are making assumptions about our skill, competence, and abilities based upon our behavior. Taking time to learn the small mistakes that can lead to misperceptions and big consequences, will provide a great foundation and improve the opportunity for success. See the video here: https://youtu.be/EmTPeWmIz18. Anne Corley Baum is the Lehigh Valley Market President for Capital BlueCross. In this capacity, she is the senior leader in the Capital BlueCross Lehigh Valley office. She also leads the network of over 5500 producers and is responsible for the plan’s organized labor customers.  Since joining the company in January 2010, Ms. Baum has been involved with strategic planning, operations, partnership development, community relations, corporate giving, sales, and account management throughout Capital BlueCross’ eastern service area. She also designed and led leadership development programs through her own company Vision Accomplished, that focuses on leadership development. Ms. Baum is a member of the boards and executive committees of the Greater Lehigh Valley Chamber of Commerce, United Way, Lehigh Valley Economic Development Corporation, Girl Scouts of Eastern PA, Lehigh Valley Industrial Parks, Iron Pigs Charities, and Northampton Community College Foundation. She serves on the Lehigh University Health Systems Engineering Industry Advisory Council, the BCBSA National Labor Office Board and the Downtown Allentown Community Development Initiative. Anne is also  the author of Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed, the first book in the Small Mistakes, Big Consequences series. Her second book, Small Mistakes, Big Consequences for Interviews was released September 1, 2020. Ranked in the Top 10 Performance Management Podcasts: https://blog.feedspot.com/performance_management_podcasts/ ; Ranked in the Top 10 Workplace Podcasts: https://blog.feedspot.com/workplace_podcasts/ ; Ranked in the Top 15 HR Podcasts: https://blog.feedspot.com/hr_podcasts/ ; Ranked in the Top 15 Talent Management Podcasts: https://blog.feedspot.com/talent_management_podcasts/ ; Ranked in the Top 15 Personal Development and Self-Improvement Podcasts: https://blog.feedspot.com/personal_development_podcasts/ ; Ranked in the Top 30 Leadership Podcasts: https://blog.feedspot.com/leadership_podcasts/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.