Episode 15: Can AI systems improve doctor-patient communication? With Matt McBride, CEO of Mend

Today I am joined by Matt McBride, the CEO of Mend, and we discuss the challenges that doctors and patients face when it comes to effective communication, and how AI systems can be used to bridge the gap.

A study by Accenture found that many Americans are unhappy with the communication channels they have with their healthcare providers. This has the potential to contributes to distrust and even ignorance about best care practices by patients and doctors. Matt asks the question: how can we better utilise the technology we have to bridge patient-doctor relationships.

Matt shares insights into the specific ways in which Mend's technology is helping doctors and patients communicate more effectively. Through this journey, we also cover important factors of the ethical considerations around using AI in healthcare, and how Mend is working to ensure that patient privacy and autonomy are always respected. And finally, how might data bias be mitigated for the highest standard of care across a range of subjective issues? 

Guest Profile – Matt McBride

Matt McBride MBA, is the CEO and Co-Founder of Mend, a health communications company that utilises AI and med tech to streamline patient-doctor information sharing. He has extensive experience in the healthcare technology sector bridging business acceleration and medical optimisation.

Original music by Felix Beacher: https://youtu.be/JS93808r-W4