THE TRUSTED CHOICE - How To Build Trust In Your Business with Eric Weiss - Bonus Episode

Today’s bonus episode follows the 2 part episode with Shaun Savage, San Diego based Founder and CEO of GoShare - a cloud based logistics platform that connects truck owners with businesses and individuals to provide on-demand delivery & moving services.

An organisation with a high level of trust also has a high level of autonomy, which creates scalability. Once you build a culture of trust, your team can run seamlessly and avoid bureaucracy and micromanagement.  In order to get to that point, psychological safety is a must - which means you need to make sure that your people don't hesitate to share their opinions and viewpoints because they know they won't be punished for having the wrong idea.  Eric recommends "The SPEED Of Trust", a book by Stephen M. R. Covey, which shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization.

In order to create trust in the marketplace, you need to have a customer service standard that goes above and beyond to please customers and settle disputes in a way that makes the customer feel heard, appreciated, and ultimately a winner.

When it comes to investment, trust is a huge factor. Trust is built over time, which means you should always give a reasonable amount of time for processes like due diligence, otherwise you'll never secure venture capital.

Check out the full episode to learn how to build trust in your business!

Don't forget to subscribe to the Chaos to Clarity Podcast for more invaluable episodes to help you grow your business and stay ahead of the curve!To reach out to Eric, visit chaostoclarity.io

Don't forget to subscribe to the Chaos to Clarity Podcast for more invaluable episodes to help you grow your business and stay ahead of the curve!To reach out to Eric, visit https://chaostoclarity.io/