The Future of Employee Experience with Jacob Morgan, Founder of Future of Work Leaders

In a workplace shaped by rapid change, remote work debates, and shifting expectations, many organizations are struggling to define what employee experience should actually look like. In this episode, we explore the future of employee experience and why leaders must return to first principles to build organizations that are truly future-ready.

In this episode of the Strategy and Leadership Podcast, host Anthony Taylor speaks with Jacob Morgan, founder of Future of Work Leaders, a professionally trained futurist, and a six-time best-selling author. Jacob shares insights drawn from years of research and conversations with hundreds of CHROs and senior leaders around the world. Together, they unpack how the pandemic reshaped the employee-employer relationship and where many organizations lost their way.

Jacob explains why employee experience must be rooted in a mutually beneficial value exchange and why leadership accountability, clarity, and standards matter more than ever. He offers a clear perspective on the power balance between employers and employees, the role of in-person work in long term career growth, and how leaders can better communicate expectations while still supporting flexibility.

You will also hear Jacob’s perspective on the impact of AI on the future of work. He breaks down why AI is both a risk and an opportunity, how it changes career development, and why the ability to show value rather than just describe it will become a defining advantage for leaders and professionals alike.

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In this episode, you will learn:

• Why employee experience needs a reset after the pandemic

• How leaders should think about the power balance between employers and employees

• Why in-person work still matters for long-term career growth

• How leaders can set clearer expectations without sacrificing flexibility

• What the rise of AI means for careers, leadership, and the future of work

Connect with Jacob Morgan

Website: https://thefutureorganization.com/

LinkedIn: https://www.linkedin.com/in/jacobmorgan8/

About the Host

Anthony Taylor is the CEO and Founder of SME Strategy and a trusted expert in organizational alignment and strategy execution. With over 15 years of experience facilitating strategic planning and leadership development, he helps organizations align their people, accelerate execution, and achieve their biggest goals.

Connect with Anthony: linkedin.com/in/anthonyctaylor604

About SME Strategy

SME Strategy is a management consulting firm specializing in strategic planning and implementation. We help organizations align their teams around a shared vision so they can focus on what truly drives results.

Learn more: www.smestrategy.net

Podcast produced by: www.rednyne.com