Becker’s Healthcare Podcast Rewiring Excellence and Solving Healthcare’s Staffing Crisis with Dan Collard
Feb 23, 2026
Dan Collard, co-founder of Healthcare Plus Solutions Group and co-author of Rewiring Excellence, is a healthcare leader focused on process improvement and workforce retention. He discusses iterative “rewiring” for practical change. Topics include diagnostic approaches before prescribing, emotional onboarding, early engagement to cut turnover, and day-one personal retention plans.
AI Snips
Chapters
Books
Transcript
Episode notes
Rewiring Preserves What Works While Tweaking What Doesn't
- Rewiring updates proven processes instead of replacing them wholesale.
- Dan Collard argues tweak-based process improvement lightens leaders' load and preserves what already works in healthcare settings.
Start Emotional Onboarding And A Day One Retention Plan
- Do focus on early engagement to reduce quick turnover by using emotional onboarding and a Personal Retention Plan on day one.
- Dan cites Abby Spence using just those two tools to cut under-90-day turnover 37% by December.
Abby's Skilled Nursing Win From Two Simple Tools
- Abby Spence, a skilled nursing CEO in Tennessee, implemented two rewiring tools: emotional onboarding and the Personal Retention Plan.
- By December she reduced less-than-90-day turnover by 37% and later won regional skilled nursing CEO of the year.
