In this episode, Connor Gillivan, co-founder of FreeeUp shares how they craft positive customer experiences with a growth marketing mindset. Insights he shares include:
- How to ensure your customers get a positive customer experience
- FreeeUp's north star metric
- What has contributed the most to FreeeUp's growth
- How to develop a marketplace while ensuring you have adequate supply and demand.
- How to develop a referral program based of positive customer experiences that continues to drive business growth
- How podcasts can drive up business growth and co-marketing opportunities
- How FreeeUp proactively ensures a great customer experience for its clients
Predictable B2B Success