WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace Ep. 258 - Why Your Feedback Isn’t Working (And How to Fix It)
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May 26, 2025 
Guests Amanda Rae Shelton, Lee Crowson, LindaAnn Rogers, and Dr. Matthew Lampe lend their expertise on why workplace feedback often fails. They discuss the necessity of clear expectations and authentic recognition in leadership. The conversation highlights the importance of psychological safety, transforming feedback into an ongoing dialogue rather than a one-time occurrence. Additionally, they touch on the significance of balancing praise with constructive criticism and fostering open communication to enhance team dynamics and overall productivity.
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Authentic Recognition Matters
- Focus on authentic recognition that highlights specific behaviors and impact.
- Appreciate effort and value the employee’s humanity to motivate them.
Manage Expectations and Timing
- Start by managing expectations through open conversations with employees and supervisors.
- Keep feedback immediate and regular, not just annual reviews.
Embrace ‘Good Enough’ Performance
- Accept that 'good enough' can be sufficient to reduce pressure.
- Use language that encourages improvement rather than triggering negativity bias.
