On this episode of Retention Chronicles, Brian and Mariah get each other's opinions on;
Trying Tenzo matcha, reading instructions, and the post-purchase experience
Improvements for SMS strategy from a consumer perspective
Bed bath & beyond and the downfall of department stores
If DTC brands have the option of having a wedding registry
FedEx announced they’re raising prices because of a lack of demand, inflation, and market instability
Adobe purchasing Figma for $20 Billion and how Figma made collaborative design a thing
The differences between Canva and Figma
The meaning of ‘cheugy’ and what constitutes as cheugy
Texting and slacking with abbreviations
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Retention Chronicles