The mindbodygreen Podcast 546: The secrets of supercommunicators | Award-winning journalist & author Charles Duhigg
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Jun 23, 2024 
Award-winning journalist Charles Duhigg explores supercommunication tips - types of conversations, asking better questions, starting chats with strangers, communication with kids, listening, persuasion, delivering bad news, and the link between communication and longevity.
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Understanding Needs
- When asked a question, consider the underlying need; it might not be a request for advice.
- Ask clarifying questions to determine if someone wants help, a hug, or to be heard.
Reflective Listening
- Use "looping for understanding": ask a deep question, rephrase their response in your own words, and confirm your understanding.
- This shows active listening and builds connection.
Persuasion
- Persuasive people ask questions and listen actively to understand others' decision-making criteria.
- Be authentic; manipulation is difficult and often backfires.