Becker’s Healthcare Podcast Using Virtual Care and AI to Reduce Burnout and Improve Hospital Care with Dr. FJ Campbell
Mar 23, 2026
FJ Campbell, MD, an emergency physician and Ardent Health CMO who builds virtual care and AI solutions. He discusses virtual nursing and physicians that ease nursing workload and expand specialist access. He covers AI scribes for documentation relief and automated monitoring to detect deterioration earlier. The focus is on practical tech that reduces clinician burden and strengthens rural hospitals.
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Virtual Nursing Lowers Costs And Burnout
- Virtual nursing cut nursing expense per patient per day by $15–$30 through load balancing admissions, discharges, and purposeful rounding.
- Nurses reported reclaimed time for breaks, better focus on safety gaps, and reduced turnover on units with virtual nurses.
Design Virtual Tools With End Users
- Ask end users what tasks they want removed from their checklist before designing virtual workflows.
- Ardent consulted nursing leaders and targeted admissions, discharges, and rounding as the three high-impact areas.
Virtual Sitters Use AI To Prevent Falls
- AI-powered virtual patient safety attendants can monitor multiple patients and predict falls using precursor activity detection.
- This allows lower-cost sitters (PCTs/transport staff) to replace higher-paid nurses or contract sitters while reducing falls ~20%.