Innovation in Compliance with Tom Fox Part 3: Mastering Stress Communication with the C.A.R.E.S. Framework
Innovation comes in many areas, and compliance professionals must be ready for and embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this concluding episode of a three-part series, Tom Fox visits with Jen Hardy, Chief Operations Officer at the Academy Of MotivAction, to discuss how stress affects communication and delve into why communication often breaks down under stress.
They highlight the role of psychological safety and emotional regulation. Jen shares a personal story illustrating the importance of self-awareness and self-regulation in maintaining effective communication during stressful times. She also introduced the C.A.R.E.S. framework, which provides practical tools for managing tough conversations and establishing trust. Irina Alexander, founder & CEO of the Academy of MotivAction, joins to give a call to action, emphasizing the significance of their approach to improving professional and personal relationships through enhanced communication strategies.
Key highlights:
- Understanding Communication Breakdown
- Personal Story: Handling Stressful Conversations
- The Importance of Psychological Safety
- The C.A.R.E.S. Framework for Effective Communication
- Practical Tips for Better Conversations
- Corporate Communication: Speak Up and Listen Up
Resources:
Academy Of MotivAction Website
Academy Of MotivAction on LinkedIn
Tom Fox