What is meant by the term "Krishna's mercy" and how does it manifest in your lives? / Bhagavad-gita states that the soul is changeless in one verse, and that the soul can be degraded in another. How to understand this apparent contradiction? / I'm a mother of two young children, I'm isolated from other Bhakti-yogis, and I have a history of unsteadiness in my practice - please help! / Is Krishna's form concrete or abstract? / could you please share some tips for how to cut the tama-guna (lower, darker mode of existence) out of my life?