The David Rubenstein Show Bill McDermott
Nov 2, 2023
Bill McDermott, Chairman and CEO of ServiceNow, discusses leading a successful tech company, the future of AI, and his entrepreneurial background. They also touch on ServiceNow's impact and the role of technology in the economy. McDermott shares his motivation for change, overcoming loss, and achieving success.
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What ServiceNow Does
- ServiceNow drives productivity by digitizing IT operations for global companies.
- It evolved to enhance employee experience in hybrid work environments via mobile services.
ServiceNow's Rapid Growth
- ServiceNow has grown rapidly by expanding a product-centric platform that enables new capabilities.
- The company's global reach and customer focus fuel its continued innovation and value creation.
AI's Enterprise iPhone Moment
- AI will be the iPhone moment for enterprises, making work more efficient and intuitive.
- ServiceNow invested early in AI research and integrates it into its platform for customers' benefit.