Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10
Introduction
00:00 • 4min
Service Design - The Intangible Aspect
04:02 • 2min
The Moments That Matter Most
06:21 • 4min
Designing a Digital Service Delivery?
10:34 • 2min
Design Thinking - A Conversational Approach to Design Thinking
12:27 • 3min
Identifying the Moments That Matter
14:58 • 2min
Is There a Dialogue Between Aspiration and Potential?
16:59 • 3min
Prototyping Policy Change
19:39 • 5min
Agile Processes
24:42 • 2min
Creative Confidence From Id O U
27:06 • 2min