The Lifestyle Practice Podcast For Dentists 18. Billing Tips
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Dec 18, 2019 Practical billing basics for dental practices and why owners must audit revenue processes. Daily insurance workflow, clearinghouse routing, and handling denials are covered. Tips on posting payments, monthly claim follow-up, and spotting improper write-offs. Strategies for estimating patient responsibility and motivating front-desk staff to collect more.
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Being Forced To Learn Billing After Firing Staff
- Steve learned billing details after firing his front desk and being forced to run claims and post payments.
- That crisis exposed many hidden mistakes and taught him what to audit and delegate.
Make Regular Billing Audits Nonnegotiable
- Audit billing weekly or at least monthly by pulling outstanding claims, write-offs, and AR reports.
- Fix, resubmit, or appeal old claims immediately to prevent losing reimbursement windows.
Send Fully Documented Claims Daily
- Send completed treatments as claims daily with required attachments like x-rays, intraoral photos, and narratives.
- Use a clearinghouse (e.g., Renaissance) to batch and transmit claims and correct rejections quickly.