When "Denied" Goes Viral: AI Claim Denials, TrumpRx, and America's Healthcare Trust Crisis

When "Denied" Goes Viral: AI Claim Denials, TrumpRx, and America's Healthcare Trust Crisis

The Not Old Better Show, Art of Living Interview Series

Thank you, I'm Paul Vogelzang. Today's episode is brought to you by Caraway. Good Looking. Clean Cooking.

Have you ever stood at the pharmacy counter, card in hand, and heard one word: denied?

For our listeners over 50, that moment isn't about inconvenience. It's blood pressure meds. It's insulin. It's the medication that keeps you steady, independent, and in your own life.

And then comes the "solution": "Try a coupon." "Pay cash." "Use a marketplace."

Behind that advice is a system that can feel like a black box—prior authorization, shifting formularies, and now, more and more, algorithms. AI can speed up decisions, but it can also shut a door without giving you a clear, human explanation.

Now add the third ingredient: social media. A nonstop feed that can take real pain and turn it into a blame spiral—until people stop asking, "How do we fix this?" and start asking, "Who do we punish?" We've seen how fast outrage can spread, and how dangerous it can become when it's celebrated instead of cooled down.

Today on The Not Old Better Show, we're connecting those dots—insurance hurdles, AI-driven denials, and the polarization that's eroding trust.

Our guest is Dr. William Soliman, CEO of the Accreditation Council for Medical Affairs and a leading expert on pharma and health insurance. He'll explain TrumpRx—what it is, what it isn't, and why a discount price that doesn't count toward your deductible can backfire for seniors on multiple medications.

We'll talk reform. We'll talk responsible tech. And we'll talk empathy—because healthcare can't run on anger. And it's never too late to insist on dignity at the doctor's office. Remember, support our sponsors: today's episode is brought to you by Caraway. Good Looking. Clean Cooking.