Financial Advisor Success Ep 146: Systematizing Financial Planning Progress For Clients With Your Own Wealth Management Index with Ross Levin
Oct 15, 2019
Ross Levin, co-founder and CEO of Accredited Investors Wealth Management, created the Wealth Management Index to systematize planning across an independent RIA. He discusses combining technical checklists with client-focused questions, why he stopped scoring clients, team structures and career tracks, hiring for culture, compensation choices, and succession planning. Practical firm-building lessons and balancing technical skill with relationship work.
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Teams Reduce Client Churn Risk
- Team-based client coverage preserves clients during advisor departures and reduces single-point risk.
- Multiple relationships with firm staff create retention resilience.
Quit Fast On Bad Bets
- Avoid sunk-cost inertia: reverse course quickly when initiatives fail.
- Share mistakes openly to prevent cover-ups and improve the firm.
Trade Error Built A Trust Culture
- Early trade error could have cost 10% of revenues; Ross and Will owned up and fixed it.
- That episode built a culture of transparency and fixing client mistakes.
