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20Product: Figma CPO on How Figma Builds Products: What Works, What Does Not | How Figma Does Testing and Product Reviews | The Future of Design, Engineering and Product with Yuhki Yamashita

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May 16, 2025
Yuhki Yamashita, Chief Product Officer at Figma and former Head of Product at Uber, dives into the art of product development. He challenges conventional wisdom, sharing insights on why 'simple is lazy' and the importance of user-driven innovation. Yuhki reveals the secrets behind Figma's product ideas and the relevance of the 'screenshot test' for clarity. He discusses the evolving role of product managers and the blending of design with coding for superior outcomes. Candidly, he reflects on Figma's biggest flop and the critical power of storytelling in product design.
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ADVICE

Balance Perfection with Urgency

  • Ship products early to learn which features truly matter to users.
  • Perfect critical details but avoid over-polishing speculative areas before validation.
INSIGHT

Growth Driven by Passionate Core

  • Building a passionate core group of loyal users matters more than large-scale distribution.
  • Figma's early growth was fueled by engaging influential designers in community platforms.
ADVICE

Ask Why Behind Features

  • Engage community by digging deeper than feature requests to understand root user problems.
  • Use techniques like 'five whys' to uncover true needs and innovate better solutions.
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