K. V. Kamath CEO of India’s second largest banking and financial services conglomerate ICICI is a man in a hurry. When he occupied the driver’s seat at ICICI more than a decade ago it was a financial institution hamstrung by political constraints. As a key member of the top team at ICICI that led the organization into new businesses such as insurance and banking Kamath used technology effectively to pry open market expansion. Today his top challenge is to retain the talent ICICI trains which is keenly sought by other financial services players. In an interview with Michael Useem Wharton professor of management and director of the school’s Center for Leadership & Change Management Kamath discusses ICICI’s foray into rural banking and other challenges.
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