Nonviolent Communication - Marshall Rosenberg's NVC Training Words are Windows, or They're Walls #1
9 snips
Nov 17, 2020 AI Snips
Chapters
Transcript
Episode notes
Jackal Language Creates Blame While Giraffe Reveals Needs
- Jackal language frames differences as what's wrong with the other person, which fuels judgment and conflict.
- Marshall Rosenberg contrasts this with giraffe language that reveals inner experience without criticising, enabling peaceful needs-based dialogue.
Express Observation Feeling And Need Instead Of Judgement
- Use giraffe language: express what you observe, your feeling, and the underlying need without criticism to increase likelihood of compassionate responses.
- Avoid judgments because they trigger defence and motivate action by fear, guilt, or shame which erodes connection.
Put On Giraffe Ears To Hear Feelings Behind Words
- Put on 'giraffe ears' to tune into the speaker's feelings and needs instead of their words; this shifts you from reacting to responding.
- Rosenberg shows this turned hostile accusations into an invitation to dinner in a West Bank example.