Everyday AI Podcast – An AI and ChatGPT Podcast

AI Can Finally Hear What You Actually Mean. What this unlocks

72 snips
Jan 29, 2026
Mike Pappas, Co-founder and CEO of Modulate, builds voice-native AI that reads tone, emotion, and intent. He discusses why transcripts miss meaning. Short scenes cover fraud detection that finds far more scams, detecting synthetic and deepfake voices, Modulate's ensemble listening models, and how voice understanding reshapes customer trust and compliance.
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INSIGHT

Text Versus True Voice Understanding

  • Text transcripts miss tone, timing, emotion, and intent that voice-native AI can capture.
  • Modulate's Velma model detects those signals to understand meaning beyond words.
ANECDOTE

Gaming Origin Shows Limits Of Transcripts

  • Modulate began in gaming, moderating chat for titles like Call of Duty and Rainbow Six Siege.
  • The team learned you can't differentiate harm from play purely from transcripts; tone matters.
ANECDOTE

Delivery Platform Fraud Discovery

  • A food-delivery client needed to protect drivers from abusive callers and potential scams.
  • Modulate found five times more attempted scams than the platform's prior fraud tools by listening to calls.
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