Founders in Arms

Building in Defense Tech and Sovereign AI with Mattermost's Ian Tien

Aug 25, 2025
Ian Tien, co-founder and CEO of Mattermost, shares insights from transforming an HTML5 gaming concept into a vital collaboration tool for defense and national security. He delves into the intriguing idea of 'sovereign collaboration' and the necessity for governments to have independent AI systems. Ian discusses his lessons learned in navigating VC funding, hiring executives with diverse experiences, and the unique challenges of selling to government customers. He also emphasizes work-life balance through his 'daddy daughter days' approach.
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ADVICE

Deploy Capital After Domain Understanding

  • Deploy VC capital only after you deeply understand customers and domain expertise needs.
  • Hire domain experts before scaling go-to-market spend to avoid misallocated growth capital.
ADVICE

Get Multilingual By Attending Conferences

  • Learn defense and cyber language by attending conferences and immersing yourself in the community.
  • Meet customers in person repeatedly to absorb acronyms, dialects, and mission needs.
ANECDOTE

Co-Founder Venn Diagram And Clear Roles

  • Ian and cofounder Corey Hewlin met at Microsoft and naturally split CEO/CTO roles with minimal overlap.
  • Their long history made role boundaries clear and reduced co-founder conflict.
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