262: Community Managers Facebook Moderators and Baby Wearing

Hey all you beautiful people! Welcome back to The Strategy Hour Podcast. Today we are going to be talking about something that have we implemented recently that was a great help to us and it might just be something you can use too. We’ll be talking about community managers and what this role means, why it is different from a brand ambassador or a group moderator and why you might want to think about employing one. We have a big old free Facebook Group that is currently about 20k members strong. And then we have two paid, private communities and it is for these that we implemented this role of community manager.  

We’ll be talking about what differentiates these positions and why both are useful in their separate iterations. As these groups and communities grow, they change and shift, like anything. We want to continue to make sure that we can provide for all the members in the best possible way. We want everyone to have a great experience and for this experience to continue to improve and progress as the members grow. So we heard from a couple friends about how they were using community managers and how useful they were finding it. At first we were a bit confused by the title but once we looked into it we thought it was worth a try and it most definitely was! We’ll be talking a bit about the application process for this and how we defined the role and we also somehow segue into a section on baby sling fashion. We promise it is on topic, kind of! Anyway, for all this and more let’s dive right in!

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