Ep.232 - Winning Hearts & Minds, Feat. Paul Dunlop

Jason interviews Paul Dunlop from Dunlop Consultants Australia, lean manufacturing consultant six years. Paul learned from clients on shop floor, fell into manufacturing early career grew passion for lean. Main topic hearts and minds giving people voice. Jason's lean definition: respect for people and resources, stable environments bring problems to surface, total participation, continuous improvement. Paul's current condition: organizations hierarchies exist to support people at front lines generating revenue servicing customers, everything else exists to support that function. People get out of bed with best intentions want to do good job, process culture leadership impedes ability.

What you'll learn in this episode:

• Paul Dunlop introduction: Dunlop Consultants Australia, lean manufacturing consultant six years
• Jason's lean definition: Respect for people resources, stable environments, total participation, continuous improvement
• Hearts and minds topic: Giving people voice, engaging with people remove impediments
• Current condition: Organizations hierarchies exist support front lines, everything else supports that function
• People want to do good job: Get out of bed best intentions, process culture leadership impedes ability
• Challenge: Think differently, let go everything we think we know about industry, let go power assumptions conditioning

Lean is antidote to human problem where process culture leadership impedes people's ability to do good job.

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