Freshworks, one of the most successful SaaS companies that was listed on Nasdaq in 2021, wanted to hit $1 billion in annualised revenue by 2023. What made it stand out was also its employee-first approach.
That it took the company just 5 years to climb from $1 million in ARR in 2010 hit $100 million indicated that the target could've been achieved. but it's 2023, and Freshworks is only halfway towards the goal.
How is the company planning to pursue its profit goals?
