The Seen and the Unseen - hosted by Amit Varma

Ep 180: Elite Imitation in Public Policy

8 snips
Jul 5, 2020
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INSIGHT

Bribes Grease An Overregulated System

  • Overregulation plus honest bureaucrats can paradoxically make petty bribes the grease that lets the system function.
  • That 'good corruption' becomes politically entrenched and hard to eliminate without reforming rules.
ANECDOTE

Hospital That Looked Like Home

  • Alex describes a Bangalore pharmacy that felt identical to a US clinic, with English signage and instructions.
  • The setup excluded many patients who couldn't read English and revealed elite-focused service design.
INSIGHT

Language Shapes Access To Services

  • English-centric public services effectively exclude large language groups and raise transaction costs.
  • Courts, medical instructions and forms in English worsen access and deepen inequality.
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