Talking Wealth

The Extinction Event in Wealth Tech

Mar 5, 2026
Rob Nance, CEO of Dispatch and former financial advisor who builds data and workflow infrastructure for RIAs. He discusses AI embedding into wealth tech, which back-office tasks get automated first, and who gains control of the stack. Short takes on custodial moats, which tools are most exposed, and how firms should prepare for AI-driven workflows.
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INSIGHT

AI In The Plumbing Makes Control Of The Stack The Core Question

  • AI embedded in custody and platform workflows will make intelligence non-optional for advisors.
  • When reporting, compliance, and portfolio analysis run at machine speed, control of the stack (who owns the AI) becomes the strategic question.
ANECDOTE

Dispatch Born From An Advisor’s Data Headache

  • Rob Nance built Dispatch after a decade as an advisor frustrated by siloed data across CRM, custodians and planning tools.
  • He spent ~60% of his time on data wrangling, which motivated Dispatch to unify data and workflows for advisors.
INSIGHT

Workflows Versus AI Know Their Roles

  • Distinguish deterministic workflows from AI tasks: account opening is deterministic, LLMs are probabilistic.
  • Use workflows for exact repeatable steps and AI to augment non-deterministic analysis, not replace rigid processes.
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