Lay of The Land #241 Chad Delligatti (InnoSource) — Staffing, AI, and the Future of Talent
Chad Delligatti — CEO of InnoSource
Chad Delligatti is the CEO of InnoSource — a more than two-decade-old, Ohio-based company that has grown into a national workforce solutions platform serving Fortune 500 and midsized organizations across the country.
Since joining InnoSource in 2000 as one of its earliest employees, Chad has devoted his entire professional career to building the company — helping it evolve from a regional staffing firm into the leading HR, talent, outsourcing, and data solutions partner it is today, employing more than 2,000 associates across North America, partnering with clients to deliver highly customized recruiting and workforce management solutions.
But this isn’t just a story about staffing…From sweeping neighbors’ floors in Bexley as a child, to running a lawn care business in Granville, to flipping Beanie Babies in college, Chad’s entrepreneurial drive showed up early. And when faced with the choice between joining a large corporation or becoming one of the first employees at a small, fledgling company called InnoSource, he chose the entrepreneurial path — a decision that shaped the next 25 years of his life.
In our conversation, Chad reflects on what it means to dedicate decades to building one company — the evolution of the staffing and outsourcing industry from newspaper classifieds to job boards to AI-driven recruiting — and how InnoSource is now entering a new chapter powered by technology.
We unpack how the implementation of AI is reshaping hiring funnels, reducing time-to-offer, improving tenure, and fundamentally transforming how workforce solutions are delivered. We also explore what hasn’t changed: the company’s cultural anchors, leadership principles, and Chad’s conviction that technology must enhance — not replace — the human touch.
This conversation was a lot of fun — chad exudes passion for his work and it comes through in spades. Please So please enjoy this awesome discussion with Chad Delligatti.
00:00 The Journey of InnoSource: A Personal Story
15:07 InnoSource Today: Services and Innovations
19:26 Evolution of the Staffing Industry: Adapting to Change
26:47 AI in Recruitment: Transforming the Landscape
31:20 The Human Touch: Balancing AI and Personal Connection
33:13 Embracing Change in Recruitment
37:22 Leadership Lessons from Experience
46:59 Core Values and Company Culture
55:24 Defining Success and Motivation
01:01:21 Upskilling for Future Opportunities
01:05:10 Outro
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LINKS:
https://innosource.com/
https://www.linkedin.com/in/chad-delligatti-621bba2/
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