
This Week in Startups No Rules Rules Co-Author Erin Meyer: Netflix’s “keeper test”, comparative turnover, navigating global business cultures – Part 2 | E1168
Jan 30, 2021
Erin Meyer, co-author of 'No Rules Rules' and expert on global business cultures, shares insights from Netflix's unique management style. She explores the 'keeper test,' a tool fostering performance accountability. Erin contrasts Netflix's competitive culture with traditional workplaces, highlighting the importance of candid feedback across different countries. She also discusses the challenges of salary transparency and cultural adaptation, showcasing how practices vary from the U.S. to Japan. Prepare for a deep dive into the dynamics of successful global business cultures!
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Feedback and Firing
- Not providing adequate feedback is a failure of management.
- Firing someone can be a relief for both parties involved if done correctly.
Team vs. Family
- Treat your company like a sports team, not a family.
- Prioritize top performance in every position, even if it means replacing adequate performers.
Netflix Turnover
- Netflix's turnover rate isn't significantly higher than average.
- Voluntary turnover is lower, but involuntary turnover is slightly higher.





