EasyPost Insider: Solving Complex Shipping Challenges With John Wharff From EasyPost

In this EasyPost Insider episode, John Wharff introduces us to EasyPost Enterprise and explains how it helps businesses solve their most pressing shipping challenges.

What is EasyPost Enterprise?

John explains that EasyPost Enterprise is “software that is geared towards … really high performance, high complexity [shippers]. It opens the door to things like routing logic, business rules, [and] custom labels.”

Lori raises a question that might be on listeners’ minds: who should be using EasyPost Enterprise? John mentions that Enterprise is perfect for businesses in complex industries like pharmaceuticals or food. But any company that ships high volumes “can benefit from the type of processing speeds that EasyPost Enterprise can offer, as well as that business rule and logic layer.”

The importance of custom business logic

Custom business logic is one of EasyPost Enterprise’s most important features. “One of the core components of the EasyPost Enterprise software is this idea of working with you to build business logic,” John explains. 

“[When] an order comes in from one of your customers, it's running through all of our logic gates. We are picking the best possible service that meets all of your different commitments and then getting you that label so that you can get the box out the door.”

He continues, “The idea is really understanding what's important to you as a shipper and then building the system custom for you so that we're accomplishing those goals.”

A system that grows with your business

Unlike software providers that nickel-and-dime their customers, EasyPost Enterprise works to understand your business needs so you pay for exactly what you need, with no surprise fees. John says, “We want you to have a full understanding of what you're getting. And through [the] discovery process … we can give you an all-in idea of exactly what we think you need to solve [your] problem[s] so that you can avoid fees in the future.”

The model is designed to scale with your business. As John puts it, “You always have to be planning for what comes next, because the idea and the goal is always growth. You want to be shipping more. You want to be moving more things. And it's really important to anticipate that so that you can think toward the future.”

Links

• Connect with John on LinkedIn: https://www.linkedin.com/in/john-wharff-7423403a/ 
• Visit EasyPost’s website: https://www.easypost.com/