Tax Notes Talk Upgrading the IRS Through Tech and Automation
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Feb 20, 2026 Rozeta Atlas, Director for Product Enablement and Adoption at HubSync, explains IRS digital modernization in plain terms. She covers automation vs staffing trade-offs. She flags privacy and cybersecurity risks with digitization. She explores AI uses for service and audits. She offers practical steps for firms to upgrade processes and data to keep pace.
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IRS Modernization Targets Service Cybersecurity And Compliance
- The IRS modernization focuses on improving taxpayer service, cybersecurity, and compliance through digitization.
- Initiatives include expanded e-filing, eliminating manual paper processing, and a Zero Paper initiative to digitize checks and authorizations.
Consolidating Taxpayer Data With An Upgraded IDRS
- The IRS aims to consolidate disparate legacy systems into an improved Integrated Data Retrieval System (IDRS).
- IDRS consolidation is meant to give agents one view of refunds, audits, notices, and taxpayer data instead of querying multiple decades-old systems.
Upgrades Increase Short Term Cyber Risk
- Modernization involves contracting industry partners to improve data integrity and technical infrastructure, which raises new cybersecurity risks.
- Any IT overhaul triggers lengthy risk assessments and won't be bulletproof from day one, increasing short-term exposure.