The Curbsiders Teach 1: #1 Optimize your Feedback Conversations with Dr Calvin Chou
Dec 14, 2021
Join Dr. Calvin Chou, a UCSF professor and expert in relationship-centered communication, as he shares insights on enhancing feedback conversations in medical education. The discussion highlights the importance of establishing mutual goals to foster growth. Dr. Chou introduces the ARTful approach to feedback, methods to minimize bias, and the value of admitting mistakes. Listeners will enjoy a role play illustrating effective dialogue, alongside strategies for building trust and creating supportive learning environments.
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Track Learner Goals Continuously
- Track learner goals and progress using notes or index cards.
- Regularly revisit and update goals throughout the learning period.
Faculty-Learner Relationship Parallels
- Faculty-learner relationship mirrors provider-patient relationship.
- Empathy, active listening, and setting goals enable trust and effective learning.
Use ARTful Feedback Approach
- Start feedback by inviting learners to share their impressions and goals.
- Normalize challenges and collaboratively develop steps for improvement.
