Healthtech Pigeon Is Apple being cautious, or falling behind in health?
7 snips
Feb 15, 2026 Carlo Alberto Gaetaniello, Chief Product Officer at Serenis, builds accessible digital mental health and primary care in Italy. Niki Loboda, Senior Director at Whereby, focuses on video APIs and telehealth partnerships. They discuss clinician-friendly AI tools, vetting AI providers, LLMs missing clinical errors due to tone, and why Apple may be pulling back while others push AI health features.
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Early Whereby-Serenis Collaboration
- Niki described Whereby's role embedding video conferencing APIs into telehealth platforms like Serenis.
- She highlighted collaborating with Serenis from day one to support virtual therapy and GP appointments.
Mental-Health Roots Shaping Broader Care
- Carlo explained Serenis evolved from an online mental health platform into broader digital primary care and pediatrics.
- He emphasised mixing clinical excellence with technology to make care accessible and integrated.
Private Platforms Fill Preventive Care Gaps
- Carlo noted public health systems focus on emergencies while private digital platforms can deliver preventive, longitudinal care.
- He argued accessibility (operational and economic) must remain a pillar for broad impact in Italy.