Chris Manning joins Dean and Sue, and makes a compelling case that employee experience isn't a platform you buy or a project you launch; it's the sum total of every process, system, approval chain and human interaction your people touch every single day. Armed with real examples from Unilever and Nuffield Health, he unpacks the frameworks that actually move the needle, and explains exactly why 70% of engagement variance sitting with the manager should keep every CPO up at night.
Chris is the MD of Experience HR, and can be found on LinkedIn.
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